The power of the RSM experience
RSM creates compelling experiences for both clients and talent by delivering the power of being understood and inspiring confidence in an uncertain world.
Enhancing the RSM Experience for clients
As the business world rapidly evolves, RSM is dedicated to helping middle market businesses thrive with support from our powerful, caring culture, depth of insights and first-choice advisor relationships. By bringing a personalized focus to every engagement, we understand our client’s specific challenges and goals and develop collaborative relationships that inspire sustained success.
During the last year, we continued to embrace client feedback in order to empower our relationship leaders to bring the full power of the firm to our clients. This enables us to deliver comprehensive, versatile solutions to clients while expanding our relationships with them. Our relationship with Design-Build Institute of America (DBIA) is one recent example:
“RSM really seemed to be what we were looking for,” said Tracy Powelson, director of administration for DBIA, a nonprofit organization that fosters innovation and collaboration in the construction industry. DBIA initially brought in RSM to perform an assessment of its finance department and ultimately engaged RSM to manage both the organization’s accounting and IT departments. “They felt like part of the team even during our initial interview process. RSM analyzed concepts holistically, made lots of recommendations and really dived in to give us examples of solutions that we hadn’t even thought of, which was really great.”
We also continue to innovate how we engage with clients and perform services in a hybrid environment. During the last year, we expanded on our client ideation processes and centers to support our clients in evolving their strategies to respond to a changing world. We also built our enterprise client portal platform, which will launch in the second quarter of fiscal 2023, to enable first-choice advisor experiences in a digital environment and make it even easier to do business with RSM in the future.
Enhancing the RSM Experience for our talent
Caring for colleagues
Driven by our values, we continued to take steps forward on fostering an unrivaled, inclusive culture and talent experience. For example, we were recognized for our caring culture by being named as one of 2021’s PEOPLE Companies that Care® by Great Place to Work and PEOPLE magazine as well as one of the 100 Best Companies to Work For® by Fortune.
At RSM, we have always been recognized for our flexibility. Throughout the pandemic, we've provided additional flexibility as we worked to manage personal and professional priorities. And flexibility will continue to be ingrained in how we work moving forward. Additionally, we have emphasized the importance of well-being in the workplace and made major investments in wellness programming and support. This includes access to self-directed digital programming, community conversations, one-on-one mental health coaching and clinical therapy for all our employees and their family members.
Empowering new talent
The Pathways program enables college students to learn more about potential internship opportunities, develop relationships with potential future colleagues and get an inside look at RSM.
This year, we shifted our Pathways experience from a local, in-person program to a two-day national, virtual experience prior to spring recruitment season. Our reimagined Pathways program provided exploratory and educational sessions to over 900 students across the United States and Canada. The program included line of business education, opportunities to network with RSM professionals and a chance for students to test their skills during an interactive business simulation and automation challenge.
At RSM, we are always looking for ways to give our people an exceptional talent experience.
We also reimagined the experience for our new campus hires by creating the Starting Your Career At RSM Experience (SY-CARE). We are enhancing our campus hires’ experience by extending their official onboarding period from the technical training weeks focused on education to a 12-month journey that encompasses leadership, advisory and specialized development to create confident first-choice advisors. This elevated experience demonstrates our culture of ongoing development to our campus hires, showing them a mix of education opportunities, exposure to a supportive community of colleagues, on-the-job experiences and an inclusive RSM environment. At RSM, we are always looking for ways to give our people an exceptional talent experience.
